There are many courier service providers out there, but - spoiler alert! - we are the best; as made clear by our customer reviews!
So that you can easily compare Trustpilot scores - without getting lost down a rabbit hole - we have collected scores for several popular providers in the ecommerce industry.
TrustPilot scores measured February 2020.
As you can see, we come out on top. That's no coincidence!
We only work with the UK's top couriers to provide you and your customers with a range of delivery services - some of which have fantastic extras like SMS delivery updates.
But what really makes us stand out is our team. We have a great support team at HQ that is ready and waiting to answer calls from you and your customers in 3 seconds. And not forgetting our product team that continually work hard to make Despatch Bay what it is!
We're happy to say that overall performance status on Trustpilot is 'Excellent'. We've collected some of our favourite bits of feedback on our blog, but here are a few as a taster…
Easy to set up and track all of our orders, they've made sending parcels a breeze.
Helped me improve my postal options for my customers. I would highly recommend…
Great services, software, functionality and most importantly customer service.
“If you were considering using Despatch Bay, I would say don't hesitate in giving those guys a go. The customer service is exceptional and they really will make your life easy when it comes to despatching items.”
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